qUESTIONS
& ANSWERS
Answers to the questions we hear most. Don’t see yours? Send us a message below.
For Campaign Donors
Choose the campaign you’d like to support, click Donate, enter your amount and card information, and you’re done. It takes about a minute.
Yes. Your payment information is sent over an encrypted (SSL) connection and processed securely by our payment processor.
A small amount is added at checkout so the person you’re supporting receives 100% of your intended donation. It covers two things: the credit card processing fee, and about 1% to help run the website. The total is under 5% of your donation, and it’s shown clearly before you pay.
Visa, Mastercard and American Express.
Yes, and we hope you will. Your message of encouragement appears on the campaign’s public donor wall. You can also send a personalized e-card directly to the person you’re supporting.
Only when the campaign benefits a registered 501(c)(3) nonprofit organization. Donations to individuals, families, or teams that aren’t registered nonprofits are generally not tax-deductible. If you’re unsure, check with the campaign organizer. You’ll receive an email receipt for every donation.
Never. We’ll email you a receipt for your donation, and that’s it. We never sell or share your information.
For Event Organizers
We don’t. This website is not a profit center for us. Our goal is to get the maximum amount to your cause.
Our only expenses are bank processing fees and the cost of running the website. Our time is donated. Those costs total under 5%, are added to each donation at checkout, and are paid by your donors, not by you.
Your organization receives 100% of the amount raised.
Fill out our quick Create a Campaign form with your goal, your story and a few photos. It takes about 5 minutes. We build your fundraising page for you and email you the link.
Usually the same day. If we need anything else from you, we’ll reach out right away.
Share your campaign link with family, friends, co-workers, your school or your church by text, email or social media. Supporters donate directly on your page, from anywhere.
When your campaign ends, we mail a check to the person or organization you named, along with a complete accounting of every donation and fee. For long-running campaigns, we can set up monthly or quarterly payments.
You still receive everything you raised. There’s no minimum, and no penalty for falling short of your goal.
Plenty. Start with safety: no kids going door to door or approaching strangers outside stores. No parent has to chase down payments, keep track of cash, or make trips to the bank. Your supporters give online from anywhere, and at the end of your campaign we send one check to your booster club, coach or coordinator with a complete accounting of funds and fees.
It costs your organization nothing, it takes about 5 minutes of your time, and we do the rest. Why not let us handle your next fundraiser?
